Success in Multiple: Assisted Living Homes? Focus on WHO Not HOW!
Sep 19, 2024
This blog explores the complications of running multiple assisted living facilities in various states. Although managing such a vast corporation may appear daunting, it is doable with the right planning and people. We'll share thoughts and strategies for successfully navigating this complex landscape while ensuring smooth operations and uniform quality of care across all sites.
The key to managing many facilities is to adopt a "who, not how" approach. Instead of becoming immersed in the details of each job, focus on establishing a team of skilled and trustworthy professionals to handle day-to-day operations. This strategy saves you time while maximizing your team members' skills and knowledge, ensuring that all elements of your business are managed efficiently and effectively.
You can concentrate on development and creativity by delegating work and empowering your employees. With a solid operational foundation and a committed workforce, you may grow your assisted living business across multiple states, providing excellent care to residents while constantly growing your reach and influence. This blog will guide you through the steps and best practices for success.
Check out the video, too:
Introduction to Multiple Facility Management
Operating numerous assisted living facilities in various states can be difficult. However, the key to success is the team you build and their roles. It's about hiring the right people to manage various aspects of the organization so you can focus on expansion and strategic planning.
The Power of "Who, Not How"
Inspired by Dr. Benjamin Hardy's book "Who Not How," I've adopted the idea that success in managing several facilities is less about how you do things and more about who does them. This strategy has enabled me to manage operations across different states while working a full-time job.
The Importance of Good Administrators
Hiring skilled administrators who understand compliance and daily operations is a key component of this strategy. These individuals ensure the facilities operate efficiently even when you are not on-site at the facility. Hiring the right administrators can greatly boost the quality and efficiency of your operations.
Personal Experience and Insights
During a recent mastermind session with Dr. Benjamin Hardy, I interacted with another business owner who reaffirmed this idea. We talked about our goals and accomplishments, and it became evident that my success greatly depends on the team I have in place. This knowledge has affected how I manage and operate my facilities.
My Role and Vision
As a visionary, I excel in planning and developing relationships with lenders. My goal is to grow my portfolio to ten facilities in three years. I will need specialists in day-to-day operations and financial partnerships to accomplish this. This will allow me to focus on my strongest skills and delegate other work to skilled colleagues who can help me grow more successfully.
Practical Applications of "Who, Not How"
In my facilities, administrators are responsible for everything from finding new residents to managing personnel and ensuring compliance. Caregivers and medical technicians play important roles in resident care and everyday activities. On a personal level, I use virtual assistants to handle things like email management and social networking, freeing my time to focus on strategic objectives.
Final Thoughts
Operating multiple assisted living facilities across different states is feasible when you have the right team. By embracing the "who, not how" philosophy, you can delegate effectively and focus on growth and innovation.
To help build a solid business plan, download the Business Plan Checklist. If you need help launching your assisted living business, consider applying to our Assisted Living Investing Mastermind program for more in-depth guidance and support. This program covers five core concepts: building a business plan, finding the property, getting the funding, obtaining the license, and running and scaling the business.
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