Proven Marketing Strategies to Fill Your Assisted Living Facility

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Starting an assisted living facility is rewarding, but filling beds can be a challenge. Without the right marketing strategy, it’s easy to struggle with occupancy. The good news? There are two highly effective ways to attract residents: network marketing and internet marketing.

Network marketing helps you build relationships with local healthcare professionals and referral sources, while internet marketing leverages online platforms to connect with families looking for care. Mastering both strategies will help you fill your facility and grow a thriving business.

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Leveraging Network Marketing for Strong Referral Relationships

Network marketing is all about forming connections with key professionals who can refer residents to your facility. Instead of relying only on ads, building relationships with the right people can keep a steady stream of referrals coming your way. Here’s who you should focus on:

1. Discharge Nurses

Discharge nurses at hospitals help residents transition out of care. Many patients need more support than home care can provide, but they don’t require a nursing home. Being on a nurse’s referral list puts you top of mind when families need a placement.

2. Rehabilitation Facilities

Patients in rehab centers recover from surgeries, strokes, or illnesses, and some can’t return home. Rehab centers often need trusted assisted living facilities to recommend.

3. Case Managers (Especially for Medicaid Residents)

If you accept Medicaid, case managers are valuable connections. They work directly with families to find placement, and having strong relationships with them can bring you regular referrals.

4. Other Assisted Living Facilities

It might sound strange to network with competitors, but other facilities may send referrals when they’re at full capacity or can’t meet a resident’s care needs.

5. Nursing Homes

Nursing homes care for seniors with high medical needs, but some residents improve and no longer need that level of care. Your assisted living home can be a perfect step-down option.

6. Independent Living Communities

As independent living residents age, some need more assistance. Forming relationships with independent living managers ensures they refer residents to your facility when the time comes.

7. Home Health and Hospice Providers

Home health and hospice nurses work with seniors who often transition to assisted living. A good relationship with these providers can generate a steady stream of referrals.


How to Build and Maintain Referral Relationships

Networking isn’t just about handing out business cards—it requires ongoing effort. Here’s how to make your relationships count:

1. Visit Regularly

Checking in at least quarterly keeps you on referral lists. One-time meetings won’t create consistent referrals.

2. Bring Small, Thoughtful Gifts

A box of donuts, a thank-you note, or a coffee run can make all the difference in keeping your facility top of mind.

3. Follow Up and Stay Engaged

If you drop off flyers, follow up with a call or visit. Ask how you can help and keep the conversation going.

4. Focus on a Few Key Contacts

Instead of spreading yourself thin, build strong relationships with 3 to 10 referral sources for the best results.


Internet and Social Media Marketing for Assisted Living

In addition to networking, an online presence helps families find your facility. Here’s how to make internet marketing work for you:

1. Optimize Your Website

Make sure your website clearly explains your services, includes high-quality photos, and makes it easy for families to schedule a tour.

2. Leverage Social Media

Platforms like Facebook and Instagram help you connect with families. Post updates, testimonials, and virtual tours to build trust.

3. Run Targeted Ads

Facebook and Google Ads let you reach families searching for assisted living in your area.

4. Collect and Share Testimonials

Encourage satisfied families to leave Google reviews and share their experiences on social media.


The Key to Successful Assisted Living Marketing

Success comes down to consistency. Whether you’re networking with referral sources or engaging families online, regular effort is key to keeping your facility full. By mastering these strategies, you’ll increase resident inquiries and move-ins, creating a thriving business.


Next Steps

If you found this helpful, download our Business Plan Checklist at Assisted Living Investing to build a solid business plan and scale your facility. Want expert guidance? Apply to our Assisted Living Investing Mastermind program for step-by-step coaching on growing your business, securing funding, and attracting residents!

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