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Mastering Virtual Tours: Setup Tips for Assisted Living Success

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Virtual tours are an amazing tool for anyone looking to invest in the assisted living business. Want to check out a property without leaving your home? Virtual tours make it easy, especially if you’re buying assisted living facilities out of state. Let’s talk about how these tours work and why they’re so important.

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Why Virtual Tours Matter

A virtual tour lets you see the property’s layout, condition, and amenities without actually being there. This is especially handy if you’re managing a busy schedule or looking at properties far away. Instead of traveling, you can hop on a video call with the seller through FaceTime, Google Meet, or Zoom to tour the facility.


Setting Up Your Virtual Tour

Want a smooth, hassle-free virtual tour? Here’s how to set it up:

  1. Coordinate with the Broker
    Start by talking to the broker or seller. Pick a time that works for everyone so the seller has time to prepare.

  2. Choose the Right Platform
    Make sure you both agree on the video platform, whether it’s Zoom, Google Meet, or FaceTime. Do a quick test beforehand so there aren’t any tech hiccups during the tour.

  3. Ensure a Strong Connection
    A stable Wi-Fi connection is key! Poor connection = blurry video and missed details.

  4. Set Aside Enough Time
    Aim for at least an hour. This gives you time to look around and ask questions without feeling rushed.


Conducting the Virtual Tour

Alright, it’s tour time! Here are some things to check out during the virtual tour:

  1. Inspect Furniture, Fixtures, and Equipment (FF&E)
    Ask about beds, kitchen appliances, and air conditioning. Are they owned or leased? Knowing this can impact your investment.

  2. Understand the Seller’s Motivation
    Find out why the seller is moving on. It can give you clues about the business and any potential challenges.

  3. Check for Repairs and Maintenance Needs
    Ask about the condition of major systems like the roof, HVAC, and plumbing. Make sure there aren’t any big, costly repairs coming up.

  4. Evaluate Fire Safety Systems
    Ask about fire suppression systems and whether they’re up to date with local safety rules.

  5. Look at Appliances
    Ask about the age and condition of large appliances like refrigerators, washers, and freezers.

  6. Assess Layout and Condition
    Pay attention to the floor plan, room sizes, and cleanliness. Are there any worn-out spots or signs of damage?

  7. Observe Residents (If Present)
    If you get a chance, observe how residents interact with staff. This can give you an idea of the facility’s vibe and care standards.


After the Tour: What’s Next?

Now that your tour’s done, here’s how to wrap it up:

  • Take Detailed Notes
    Write down what you saw and any answers to your questions. These notes will be helpful later on.

  • Follow Up on Questions
    If something isn’t clear, ask the seller or broker for more information. Keeping that line of communication open is essential.


Final Thoughts

Virtual tours are a powerful tool for assisted living startup investors, offering a full look at a property without traveling. Follow these tips to make the most of your virtual tours and feel confident in your investment decisions.

Want more resources to help you make smart investments? Download our Business Plan Checklist or apply our Assisted Living Investing Mastermind program

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