Build a Winning Assisted Living Team: Top Staffing Tips!
assisted living administrator assisted living business operations assisted living hiring process assisted living staffing best places to find caregivers caregiver job description hiring caregivers med tech certification recruiting assisted living staff rn in assisted living Mar 20, 2025
Starting an assisted living business is exciting, but success depends on having the right team in place. Your staff will be the heart of your facility—keeping things running smoothly and providing quality care for residents.
Whether you’re hands-on in the daily operations or taking a supervisory role, hiring the right people is key. This guide will walk you through who you need, where to find them, and how to hire the best staff for your assisted living facility!
Check out the video, too:
Who You Need on Your Team
A strong assisted living team includes a mix of administrative and caregiving staff. Here are the essential roles:
๐จ๐ผ Administrator – The leader who manages daily operations, staffing, and compliance. You can take this role yourself or hire someone experienced.
๐ Assistant Administrator/House Manager – Helps with scheduling, hiring, and handling supplies. Not required, but very useful!
๐ Medication Technician (Med Tech/QMAP) – Certified to pass medications under a nurse’s supervision. This helps reduce caregiver workload and ensures meds are given correctly.
โค๏ธ Caregivers – Provide daily assistance like bathing, dressing, and toileting. Some states require Certified Nursing Assistants (CNAs), so check your local rules.
๐ฉบ Nurse (RN or LPN/LVN) – Oversees medical care, does resident assessments, and updates care plans. For small homes, a part-time nurse is usually enough.
๐งน Housekeeper – Keeps the facility clean and helps with laundry. Not required, but very helpful!
๐ง Handyman – Can be hired as needed to handle repairs and maintenance.
๐ Pro Tip: Check your state laws! Some states require specific staff-to-resident ratios or certifications.
Where to Find Great Staff
Hiring the right team starts with knowing where to look. Here are some top places to find quality candidates:
โ Indeed – Best for hiring administrators, caregivers, and med techs.
โ Facebook Groups & Marketplace – Great for finding local caregivers and CNAs.
โ LinkedIn – Ideal for hiring administrators and RNs.
โ Community Colleges & Training Programs – A great source for newly certified caregivers and med techs.
๐ Pro Tip: Assisted living has a high turnover rate. Keep a steady pipeline of candidates so you’re never short-staffed!
How to Hire the Right People
Follow these five simple steps to build a winning team:
1๏ธโฃ Create a Clear Job Description
Outline job responsibilities, experience needed, and pay range. The more detailed, the better!
2๏ธโฃ Review Resumes & Applications
Look for candidates with relevant experience, good references, and proper certifications.
3๏ธโฃ Conduct Interviews
Ask about their experience, personality, and how they handle caregiving challenges. Look for kindness, patience, and reliability.
4๏ธโฃ Check References
Call previous employers to verify work ethic, reliability, and performance.
5๏ธโฃ Make an Offer & Onboard
Once you find the right fit, extend a job offer and start training.
๐ Pro Tip: Be upfront about pay raises, promotions, and notice periods for quitting. This prevents surprises later!
Onboarding & Training Tips
Once you’ve hired your team, set them up for success with a strong onboarding process:
๐ Complete Paperwork – I-9, W-4, background checks, and any state-required documents.
๐ Provide Training – Make sure staff complete all required certifications and state training.
๐ Set Clear Expectations – Explain facility rules, work schedules, and performance expectations.
๐ฐ Set Up Payroll – Use a service like Gusto to handle payroll, direct deposits, and tax deductions.
๐ Pro Tip: Happy employees stay longer! Offer good pay, fair schedules, and a positive work environment to reduce turnover.
Final Thoughts: Build a Strong Team & Succeed!
Your staff is the backbone of your assisted living business. By hiring qualified, caring employees and giving them the right support, you’ll create a thriving facility where residents feel safe and valued.
๐ Next Steps?
โ
Download our Business Planning Guide to build a solid business plan.
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Need more help? Apply to the Assisted Living Investing Mastermind Program for expert guidance on hiring, funding, and scaling your business! ๐
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